Entrepreneur and successful businessman Paul Herdsman works as COO of a Jamaican based nearshore customer service company, Nice Global. In an in-depth article from Interview.net, the business guru provides his experiences and knowledge that have catapulted him and his company to success.
Herdsman believes that his success is largely credited to his personnel that work with him at Nice Global. Because of that he always aims to provide unwavering support and understanding to his colleagues. He believes that this allows his employees to not have a limit on what they can offer and achieve at the company. He prides himself on the relationship that he has with his employees and believes that unlike most employers, he provides a strong relationship that enables growth and ensures employee retention.
In order to make sure employees are on board with Herdsman and Nice Global’s ideologies, the company provides employees with extensive training. Employees are cost-trained to ensure that all staff are fully equipped to provide optimum service and to prepare themselves to take on any growth opportunities within the company.
Herdsman started Nice Global in 2013. The company provides human resources, customer service, technical support services, inbound sales, data entry, and live chat services to its clients. Although these services are done through his company’s outsourcing programs, Nice Global utilizes Herdsman’s years of expertise and success in making sure that stellar service is delivered.
While Paul Herdsman Nice Global is a young company there are plans already underway for expansion. Hersdman and his team are looking at second location in Jamaica, as well as considering expansion into another country.
Paul Herdsman’s: Twitter.