The Chief Executive Officer of The United States Money Reserve Highlights Why Business Leaders Should Pay Huge Attention to Employees in the Sales Department

Angela Koch is proud that the U.S. Money Reserve has achieved a milestone of serving more than 500,000 customers. This is a huge achievement in the precious metal industry, given that only a few numbers of people are interested in the sector.

As the chief executive officer of one of the largest private distributor of precious metals, Angela Koch notes that she must work towards ensuring that the number increases from 500,000 to a million.

According to Angela Koch, only a few numbers of people around the country know precious metals. Of those who have a clue of what happens in this industry, 50% are involved in looking for various metals in various parts of the country.

This means that the actual market that buys these products is very small. However, it is essential to highlight that the number of customers does not play a very important role because the few who are involved, have huge amounts of money.

Nevertheless, the U.S. Money Reserve is mandated to create awareness of the precious metals such as silver, platinum, and gold around the country. This means that it must educate, inform, and sell precious metals to the public.

This means that the entity has to create a sales department that has experienced individuals who will be playing a key role in meeting customers. The Reserve is just like any other organization with various departments.

Dealing with issues to do with sales has significantly impacted the way the company operates. However, Angela Koch notes that educating and empowering employees is the key to the success of precious metal distributor. Read more: Angela Koch US Money Reserve | Forbes and  US Money Reserve | Indeed

Some of the employees have a perception that they rank very low in the company, which means that their opinion or point of view does not count. Angela Koch does not like this perception and leads with a mantra that every employee has a role to play in the growth and development of the company.

Some of the employees that Angela Koch pays huge attention are those working in the sales department.

She consistently informs them that the success of the organization depends on how they are going to speak to the customers and how they are going to push through the deal. She motivates them by telling them to assume the role of a business leader while at the same time having a sense of belonging.

About the U.S. Money Reserve

The US Money Reserve is a body that has been created by an act of the United States Congress to be the primary body distributing precious metals to the people of the United States.

The body distributes gold, silver, and platinum to the interested parties. It also plays the role of creating awareness of the benefits of investing in precious metals to those people who do not know precious metals.

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Highlighting some Developments at the US Money Reserve

The organization has earned the trust of its customers over the years. It specializes in the distribution of gold coins that have been issued by the federal government. It has been ranked first in the industry in terms of its trading volumes. Customer service is one of the core values of the company.

The management team at the U.S. Reserve has strived to develop customer-oriented policies, and that has had a positive impact on its customer base. It provides its clients with unique gold coins, and that has earned it a competitive advantage over the other market players.

Over the years, the U.S. Reserve has ensured that only professional individuals join its workforce. The employees of the company are tasked with helping the clients to make informed decisions when choosing precious metals for their businesses. Insights from the professionals at the company have helped businesses to achieve their financial goals in the long run.

Hundreds of thousands of people have sought the services of the U.S. Money Reserve. Other than Gold, the firm also deals with metals such as silver and platinum. It has complied with all legal requirements set by the government in all its operations.

The U.S Money Reserve offers internship opportunities for students in the country to acquire practical skills in their careers. Currently, the application process for vacancies during the summer is open. The initiative was launched in early 2016 where a marketing intern joined the company.

The gold coins distributor is currently celebrating due to the success of this program and its positive growth since it began. Students who qualify to work as interns get an opportunity to work with a team of professionals and this helps them to develop excellent interpersonal communication skills. Read more: US Money Reserve | Ispot and US Money Reserve | Biz Journals

The vice president of the company in charge of marketing and communication has been championing this program since it was initiated. In 2016, he hired Mallory Burgess. The two individuals had interacted before in another firm. Students were encouraged to take advantage of the available internship opportunities at the U.S Money Reserve as they would have a positive impact on their careers.

According to Mallory Burgess, the chance to work as an intern at the company helped to improve her marketing skills. She was hired as a marketing coordinator and was in charge of the internship program and performed well. She was promoted to her current position as the media buyer.

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