Every industry seeks to change and adapt over time in some way. It is no surprise at the medical industry would choose to follow suit. Dr. Mark McKenna is looking at ways that he can not only upgrade the experience that clients go through but overhaul the entire system and set a new precedent. Instead of working with clients in a cold, clinical setting he is looking at creating an environment that will promote health and healing. His offices at OVME have been specifically designed to bathe his patients in the lap of luxury wall receiving aesthetic care. Aesthetic care is better known as elective surgery or procedures. Patients who seek out this form of care are typically looking for discretion, but they also want to feel comfortable. Dr. Mark McKenna understands these needs, and this is specifically why OVME has been designed with such care.
One way that Dr. Mark McKenna is seeking to advance his experiences by offering his patients the benefit of house calls. He believes that the reintroduction of house calls into the medical field will allow patients to exert even more control over the process. They can hire a medical professional to come over and provide services for them that could easily be done in the office. This would provide them with the opportunity to relax in the comfort of their own home. Dr. Mark McKenna believes that this would be a wonderful way to increase business and satisfaction.
In addition to his work on house calls, Dr. Mark McKenna is looking at ways that he can streamline the consultation process for his business. He believes that the key to this streamlining is available in app technology present in mobile devices. Instead of needing to come into the office for a visit, patients will be given the opportunity to consult with a medical professional through the app. This can include a video service that will allow the professional to give the client a virtual examination. Once that examination is then complete the client will be able to decide what their next steps are going to be. It is an exceptional process for clients on a busy schedule.